The Texas Restaurant Association Marketplace; Day 2

Reputation App

It was a beautiful day in Houston, Texas as thousands of attendees and exhibitors made their way to the 2016 TRA Marketplace, organized by the Texas Restaurant Association. Business owners, distributors, and other innovators from all over the state came together on June 26 – 27 to share treats, ideas, and industry-changing innovations.

Apps

Digital Marketing Sapiens was fortunate to grab a booth and showcase our latest technology: The One Question Reputation App.

Designed to grow your customer base with online reviews, this powerful tool is an on-the-spot one question survey that allows the customer to leave a positive or negative review while in the restaurant. Positive feedback makes it onto Google, while negative feedback alerts a manager on duty so that the service can be corrected.

Several restaurants and distributors found this technology incredibly useful for their business, especially when looking for the best approach in satisfying their customers and gaining new ones.

But our app wasn’t the only highlight of the event. Appearances by Coca Cola, Monster, Nathan’s Famous, and several other drinks and eateries left plenty of stomach’s satisfied. Keynote speakers on stages around the exhibition, the Craft Beverage Garden, and the Technology Pavilion were a few areas that made this TRA event beyond successful.

TRA market place

The TRA Marketplace is the perfect spot for gaining valuable insight and practical advice, whether it’s from the Education Idea Center, or the TIPS stage. As an annual event, the Texas Restaurant Association will be hosting their marketplace in Dallas and San Antonio in the years to come.

By Ramil Rodriguez, Digital Sapien

This Article originally appeared on digitalmarketingsapiens.com

How to Perform Technical SEO Audit like a Boss!

SEO is dead. SEO is not what it used to be in [Insert Year Here]. You might have come across a number of articles discussing these or similar topics. What has actually happened is Google’s take no prisoners approach towards spam has made it harder for the sites to rank using run of the mill SEO tactics. Over last few years SEO has finally started heading towards achieving the synergy between what the user/visitor wants to see and what a search engine like Google wants to see. Google’s mission statement reads, “Google’s mission is to organize the world’s information and make it universally accessible and useful”.

“Useful” is the keyword here. Just throwing a bunch of $$$ at building links to your site doesn’t drive rankings anymore. Stuffing your content with keywords doesn’t help either. What does work is creating value and delivering an experience to both the users and search engines. And it all starts with a thorough technical audit of the site to make sure that there are no bottlenecks affecting user experience or crawling of the site. In this article we will walk you through the exact steps that we follow here at DMS. Let’s face it, we do add some secret sauce to it; drop a line if you want us to work our magic on your site.

Note –

  • We have also put together an awesome template on Google Drive for you to use while you are auditing your site. The template is designed in such way that once you are through with all the steps you will have a clear set of action items for you or your dev team to work on.
  • The audit assumes that you have set-up and verified search console (Google Webmaster Tools) account for your site(s). If you have not, please visit search console and follow the instructions to verify your site.
  • The audit also assumes familiarity with tools like XENU and Screaming Frog. If you haven’t used these tools before, visit our tutorials here and here.

Show me the Awesome Technical Audit Template Already!

Enough talking, let’s get our hands dirty, shall we?

Disillusionment Audit

The Disillusionment Charm makes you blend in with the surrounding, making it impossible for anyone to spot you or to communicate with you. The charm was used intentionally by Professor Dumbledore and, the fan favorite, Lord Voldemort when they didn’t want to be found. If you are wondering why people just can’t find your website even after all the links that you have built, maybe, the answer is you have, however unintentionally, cast a disillusionment charm on your site. The step mentioned below help you cast a counter charm and make the website more visible to search engines and users alike.

  1. txt File

The Robots.txt file controls how the search engine bots can access a site. There are two major reasons why every site should have a properly configured Robots.txt file.

  • To make sure that all the pages that need to be indexed are available for search engines.
  • To make sure that the private/sensitive pages do not get indexed accidentally.

How does the Robots.txt file work?

User-agent: *Disallow: /

Explanation –

User-agent: It refers to the bot that is trying to access the site.

*: It means the directive applies to all the user-agents.

Disallow: It means the bots should not visit the pages/directories mentioned here.

/: It means that the bot is not allowed to access any of the pages on the site.

Typically only the disallow directive is used followed by a directory path (for example, /don’t-go-here/). A webmaster can specify different access permissions to different bots based on their user-agent string.

How to verify if it is working as expected?

  • Try to access the file manually – Visit http://yourdomain.com/robots.txt and make sure that the file accessible.
  • Login into your search control account. Navigate to Crawl = > Robots.txt Tester in the left pane. You will see a window similar to one below.

robots-tester

Enter your important pages in the box (highlighted) and click test. You need to make sure that all your important pages are accessible to the bots. The snapshot below shows the expected results.

allow-access-to-bots

  1. XML Sitemap

Simply put, an XML sitemap is collection of all the pages in your site. It helps in improving the indexation of the site and also provides information about site hierarchy to the search engines.

How to verify is the sitemap is working as expected?

  • Try to access the file manually – Visit http://yourdomain.com/sitemap.xml and make sure that the file is accessible without any errors.
  • If the sitemap is missing, you can use a free tool like the one here or here. Click here for a comprehensive list of XML sitemap generator tools.
  • Login into Search Console and navigate to Crawl => Sitemaps in left pane. Check if there are any issues with the sitemap(s) that you have submitted or submit one if you haven’t already.

Pro-tip: Run the pages listed in XML sitemap through Screaming Frog to make sure that there are no 301 redirects or 404 error pages present.

  1. HTML Sitemap

An HTML sitemap is again a collection of all the important links in the site. A well-defined HTML sitemap helps visitors in locating content on your site.

How to check if HTML sitemap is working as expected?

  • Try to access the file manually and make sure the page is accessible.
  • Pro-tip: Run the pages listed in HTML sitemap through Screaming Frog to make sure that there are no 301 redirects or 404 error pages present.

  1. Canonicalization

Canonicalization refers to making sure that each pages/file on the site is accessible through only one URL.

How to make sure the Canonicalization is working as expected?

Check if the pages on your site are accessible through multiple URL combinations. For example,

Serving same content through multiple URLs results in duplicate content issues and neither search engines do not like to be presented with duplicate content every now and then.

How to fix Canonicalization issues?

  • Set preferred domain – Login into search console. Navigate to Site Settings (click the gear icon) and in the preferred domain section select the option you want.
  • Set-up 301 redirects – Once you decide on your preferred domain make sure that you redirect all the other variations to the preferred one. For the example mentioned above,
  • Use of Rel=canonical directive – Make sure that each page on your site points to itself through Rel=canonical directive. Refer to the screenshot below to see it in action.

canonicalization-issues

A self-referencing canonical also helps in combating scrapers and/or avoiding duplication issues if you make use query parameters for tracking or other purposes resulting in multiple URLs serving same page content.

To learn more about various canonicalization issues and their solutions click here.

  1. Meta Robots Tags

These tags are included within the page code and act as directives to control behavior of search engine crawlers at page level. There are 4 different combinations of meta robots tags.

  • <meta name=”robots” content=”INDEX, FOLLOW”> – Default tag, assumed to be present even when not explicitly defined.
  • <meta name=”robots” content=”NOINDEX, FOLLOW”> – Asks the crawlers not to index the page but to follow all the pages linked from it.
  • <meta name=”robots” content=”INDEX, NOFOLLOW”> – Asks the crawlers to index the pages but ignore (nofollow) the pages linked from it.
  • <meta name=”robots” content=”NOINDEX, NOFOLLOW”> – Neither page is to be indexed not the links are to be crawled.

What are the implications of incorrect meta robots tags?

  • An incorrectly specified meta robot tag might cause the page to drop off the search engine index or might affect crawling and indexing of the pages linked from it.
  • An unintentional (NoIndex, NoFollow) tag on the homepage might cause the entire site to fall out of search engine index.

How to verify if the tags are working as expected?

  • Fire up Screaming Frog tool.
  • Set the mode to Spider and enter the site you want to crawl.
  • Once the crawl gets completed, navigate to “Directives” tab and click “Export”.
  • Open your exported CSV file and look at the “meta-robots” column to verify that you have setup the tags correctly.

  1. 4XX Errors

These errors refer to requests that cannot be fulfilled by server due to some errors or bad syntax due to the fault of the client making the request. Hence these are also known as Client Side Errors. There are number of 4XX errors with 404 being the most common when it comes to website usability.

Having large number of 404 errors is generally considered a bad thing as it negatively affects user experience and also impacts proper crawling and indexing of the site.

How to check and fix 404 errors?

Run a XENU scan and check if any 404 errors (both internal and external) are present in the site.

Login into Search Console and navigate to Crawl => Crawl Errors to see if Google have encountered any errors on the site.

List out all the 404 errors and see if appropriate redirects can be setup for those.

  1. 5XX Errors

These errors refer to some issue on server side due to which it is unable to fulfill the request. These are also known as Server Side Errors. A large number of 5XX errors indicate low uptime on server side.

How to check for 5XX errors?

Login into Search Console and navigate to Crawl => Crawl Errors to see if Google have encountered any errors on the site.

  1. Site Depth

Site depth refers to how many times a user will have click to reach a particular page from the homepage. The closer a page is to root (homepage) the better its chances of getting crawled and receiving link juice or pageviews.

How to measure page depth?

  • Fire up Screaming Frog.
  • Set the mode to “Spider”
  • Enter your domain name and wait for the crawl to finish.
  • Click on “Site Structure” in right hand corner. You will see a window similar to one below.

measure-page-depth

See if there are alternatives to the URLs that are 4 or more clicks away from the root.

  1. Blocked Resources

These refer to the support files (JS, CSS, images etc.) that Googlebot needs in order to fully render the page.

Why does it matter?

Blocking these resources can affect Googlebot’s ability to crawl and index the site. The page layout will also differ substantially from what the user is able to view.

How to fix this issue?

Login into Search Console and navigate to Google Index = > Blocked Resources in left pane. See if Googlebot has highlighted any resources that need to be unblocked. Update and verify the robot.txt file to make the resources accessible to Googlebot.

  1. Cloaking/SPAM Detection

Cloaking refers to the practice of showing different content to users and search engines depending on user agents. Cloaking can be intentional or an unwanted result of website getting hit by a spam attack.

Why does it matter?

Search engines recommend providing exact same content to both users and crawlers. Any attempt at cloaking, when detected, results in penalties and/or substantial ranking drop. When the website gets hit by Pharma or other types of spam, the spammers make use of user-agent strings to provide spam version of the site to search engines and clean version to user. This makes it difficult to detect the attacks until the webmasters get notices in Search Console.

How to detect cloaking or SPAM?

  • Use UA Switcher plugin for Chrome to mimic different user-agents while visiting the site’s pages.
  • The Plugin has an extensive database of different user-agents that can be spoofed to check and verify the pages.

googlebot

Yule Ball Readiness Audit

Now that you have rid your site of the disillusionment charm and are ready to receive crawlers and visitor, it is time to make the site more presentable. The action items covered below will help you in improving user experience and site usability.

  1. URL Audit

URL audit refers to

  • Friendliness- Are the URLs straightforward, meaningful and short wherever possible? A simple Screaming Frog crawl can tell you if the URLs are friendly or not.
    • Run a Screaming Frog crawl.
    • Export the URLs to a CSV or Excel file.
    • Look for long, unwieldy URL strings.
    • Create friendly URLs and set-up appropriate redirects wherever required.
  • Use of word separator – Check if the site is using hyphen (-) or underscore (_) as word separator. It is recommended to use Hyphen as search engines tend to consider as space rather than a connector like underscore.
    • Run a Screaming Frog crawl.
    • Export the results to a CSV or Excel file.
    • Filter for underscores.
    • Check if the URLs that are using underscores can be changed to Hyphenated version.
    • Make sure you take a look at other factors like number of links to the page before making the change.
  • Keyword Usage – Check if the URLs contain your target keywords. It is recommended to include your most important keyword in the URL as it clearly highlights the page context to the crawlers as well as the visitors.
  • Consistent Linking Pattern – Make sure that you follow either Relative or Absolute addressing across the site and don’t mix and match randomly.
    • An absolute address refers to full URL path including the domain name. Relative addressing refers to only the directory path and does not include full domain name.
    • We recommend using absolute addressing instead of relative.
  • Canonical URLs – Also make sure that only Canonical version of the URLs is used for internal linking, be it through main navigation or content. This saves unnecessary redirection delays.
    • Run Screaming Frog crawl.
    • Navigate to “Response Codes” tab.
    • Export data to CSV file and check for internal 301 redirects.
    • Replace the redirected URLs with their destination URLs.

  1. Main navigation

Usually displayed at the top of your page(s) and contains links to your internal pages.

  • Check if all the important product/services pages are linked from main navigation.
  • In case of large sites check if all the major directory index pages are linked from main navigation.

  1. Breadcrumb Navigation

The term breadcrumb comes from the fairy tale Hansel and Grethel. They used breadcrumbs to find their way home when they were left alone in the woods. Breadcrumb navigation refers to a prominently placed navigation trail to help users understand where they are in the site and the corresponding site hierarchy.

How do Breadcrumb help?

  • Clearly defined hierarchy of navigation path makes it easier for visitor to locate where they are browse upwards easily if required.
  • In a content heavy site or an Ecommerce site, breadcrumb navigation helps in improving user flow between various pages.

  1. Fold Analysis

Search engines recommend placing important blocks of content above the fold. Google actively looks at the layout of the page and rates sites based on above the fold user experience.

Why does it matter?

Users come to the site looking for information or the services/products that they are interested in. If the area above the fold is dominated by ads or doesn’t really have much content it results in bad user experience and, more often than not, a bounce.

How to verify content is visible above the fold?

  • The easiest way to do that is by manually visiting the site and checking if the content is visible at least partially.
  • Tools like Where is the fold help in checking the site for multiple screen resolutions at once.
  • Getting a list of typical screen resolutions from Google Analytics and combining that with where is the fold tool would be the best way to confirm if the site content is visible above the fold.

  1. Meta Tags

Meta tags contain the information that is generally displayed in search results. Meta tags (title and description) can and do influence the Click through Rate (CTR) to your site.

How to detect Meta tag issues?

  • Run a Screaming Frog Crawl.
  • Export the results into a CSV or Excel file.
  • Look for pages with duplicate or missing Meta tags.
  • Look for pages where titles are longer than 60 characters and descriptions are longer than 150 characters.
  • Login into Search Console. Navigate to Search Appearance = > HTML Improvements and check if Google has highlighted any Meta errors.

How to fix Meta tags?

  • Make sure that each page has unique title and description.
  • Make sure to use your most important keywords in the title and description in a left loaded manner.
  • Avoid stuffing or repeating same keywords again and again in title and description.

  1. Header (H1) Tags

Header tags (H1, H2, H3 etc.) are used to define heading and hierarchy within the page content. H1 tags has the highest weightage and should be

  • Unique for each page.
  • Used only once per page
  • Different from Title tag (recommended)

Why does the H1 tag matter?

H1 tag is the most important heading on your site. You can think of it as the digital equivalent of front-page headline on a newspaper. Being the most visible element on the page, H1 tag plays an extremely important role in retaining user attention and highlighting context of the page.

How to identify and fix H1 tag issues?

  • Run a Screaming Frog crawl for the site.
  • Export the crawl results in either a CSV or an Excel file.
  • Check for pages with multiple H1 tags.
  • Check for pages where H1 tag is same as Meta title tag.
  • Check for pages where no H1 tag is present.
  • Check for pages with duplicate H1 tags.

  1. Structured data

Structured data refers to special snippets of code that are added to the page code. The markups vary depending on website context and can refer to recipe, videos or a local business.

Why does it matter?

These snippets provide additional context to the search engines and the reviews/ratings also show up in search results and have been proven to influence to CTR positively.

How to check for structured data?

Use Google’s structured data testing tool to check if your set-up is working as expected. You can also login into Search Console and navigate to Search Appearance = > Structured Data to see if there are any issues that need to be fixed.

  1. Thin Content

Content plays an extremely important role in achieving good ranking positions in search results. Having in-depth content related to central page theme is one of the major ranking signals and also helps in retaining users on the page by helping them achieve their search objective.

Thin content refers to content pieces of inadequate length that do not fulfill user’s search objectives and more often than not result in a bounce.

How does thin content affect?

  • Search Engines tend to ignore pages with thin content. The crawl/indexation frequency for think content pages is usually very low.
  • Pogosticking effect – Even if the page gets ranked for some reason, the users don’t stick around and immediately go back to search page resulting in short click. Short clicks usually indicate low quality and result in ranking drop.

How to identify think content pages?

  • Run a Screaming Frog crawl on the site.
  • Export the crawl results in a CSV or an Excel file.
  • Navigate to column “word Count” and look for pages with less than 250 words.

How to fix thin content pages?

  • Define a central theme for theme for your page.
  • Do thorough keyword research and find out related terms around the central topic.
  • Go through search suggestions and Q&A sites to get a gist of what is being asked for related to your central topic.
  • Identify top competitors and analyze their content.

  1. Duplicate content

Duplicate content might refer to within the site duplication or content that plagiarised from external sites.

Why does it matter?

Search Engines do not like duplicate content. If your page(s) has duplicate content the chances of getting good ranking drop substantially. A duplicate content does not necessarily need to be plagiarised content. The site might also accumulate duplicate content due to canonicalization issues, shared content across subdomains or even regional sites sharing same content.

How to identify duplicate content?

  • Use com or similar tool to identify if the content is present of any external source.
  • Use com to identify within the site duplication.

How to fix duplicate content pages?

  • Define a central theme for theme for your page.
  • Do thorough keyword research and find out related terms around the central topic.
  • Go through search suggestions and Q&A sites to get a gist of what is being asked for related to your central topic.
  • Identify top competitors and analyze their content.

  1. Page Speed

Page speed refers to time any webpage takes to fully render when requested.

Why does it matter?

  • Google considers page speed as a ranking factor. [Source]
  • Nearly half the users expect the sites to load in less than 2 seconds. [Source]
  • With more and more people browsing the web using mobile devices, it is imperative for the webmasters to improve site loading speeds.

How to improve page speed?

The action items described in the audit and the checklist should help you in identifying and fixing any issues that might be affecting your website’s visibility in search results. You should also be able to significantly improve the user experience.

If you find the audit helpful, please show us your appreciation by sharing it on social media. If you want to receive our blog posts via email, subscribe to our mailing list.

By Onkar, Digital Sapien

This Article originally appeared on digitalmarketingsapiens.com

The Texas Restaurant Association Marketplace; Day 1

Digital Marketing Sapiens is fortunate to be taking part in the TRA Marketplace Event from June 26 – 27 in Houston, Texas. As the second largest foodservice trade show in the United States, it was easy to find the best-tasting treats across the state.

The event is being hosted at the George R. Brown Convention Center, and is the perfect place to find all the best tasting eats, innovations, and conceptions (and don’t forget about all the delicious samples! Who needs lunch?)

ultra-stuffed bacon cheeseburger surrounded by hot fries prepared by J&B Group

Check out this ultra-stuffed bacon cheeseburger surrounded by hot fries prepared by J&B Group. This was only one of the many decadent creations at the event.

This tradeshow has a booth for every restaurant looking to improve their service, from our One Question Reputation App to a high performance tortilla & tamale machine.

The entire team made sure to take some time away from our booth to explore, and we were nothing short of impressed! We were surrounded by tasty treats, an exclusive lounge, a hall full of thought-leaders, and did we mention awesome food-sculptures?

TRA 2

Here’s is Ramil getting ready to devour a tall stack of oversized pancakes! Nothing this digital sapien can’t handle!

The TRA Marketplace is the perfect spot for gaining valuable insight and practical advice, whether it’s from the Education Idea Center, or the TIPS stage. My favorite part about these areas is that they offer a closer look on the restaurant & food industry, as well as the new technologies that are improving the market overall.

But the trade show hasn’t ended just yet! Digital Marketing Sapiens will be there tomorrow. Located at Booth 2119, we’ll be continuing to showcase the One Question Reputation App, a powerful tool that can grow the customer base in your restaurant. Come by and see us!

OQRA booth TRA marketplace

This Article originally appeared on digitalmarketingsapiens.com

How To Use Instagram To Market Your Business

your-instagram-ad-here

Instagram is a social media platform tailor made for reaching young audiences with photography and videos. About 90% of the 150 million users on Instagram are between the ages of 18 and 35.

Instagram, unlike most other social platforms, is primarily focused on images. This different strategy has many benefits for businesses and marketers!

When setting up a campaign, here are some of your options:

  • Clicks To Website is an campaign setting where, when your image is clicked on, viewers will be directed to a specific part of your website.
  • Website Conversion is an option where your audience is measured by how many people take specific actions on your website.
  • Mobile App Installs gets people to install your apps.
  • Mobile App Engagement focuses on getting more activity on your mobile app for those who have it.
  • Video Views encourages more views on a selected video using specific demographics
  • Reach And Frequency tracks a campaign’s reach within a specific niche audience that it is targeted towards.
  • Mass Awareness provides impressions and placement at the top ad position.
  • Page Post Engagement gets people to engage with your photo.

With so many different ways to take advantage of Instagram, it is a great outlet to reach your target audience and spread your awareness. But how exactly is your message viewed on Instagram?

  1. Photo Ads: A photo ad is an advertisement comprised of a single photo. This acts as a snapshot of your company. In your bio, you can include your information, along with a call-to-action. It’s simple and clean!
  1. Video Ads: A video ad is similar to a photo ad but, instead of a still photo, it has a video with sound for up to 30 seconds. It is a great way to have a quick, engaging commercial reach people who are interested in visual content.
  1. Carousel Ads: A carousel ad brings a lot more to the table than a photo ad! A carousel ad can have multiple pictures, letting viewers swipe back and forth between the images, and a call-to-action slide that takes you to a website so you can learn even more!

The question is then, aside from ads, how else can I grow my business using this social media platform?

instagram

Social media contests are often times very successful. On Instagram, you can help your client base grow because of the surplus of likes, follows, and comments. Have followers post pictures with your hashtag, like a picture and comment, or do a series of tasks!

Remember to reference your Instagram accounts on other social media platforms, such as Facebook, Twitter, LinkedIn, and Yelp, to help lead prospective followers to your account.

Another great way of growing your audience on Instagram is sharing it in person at your locations! There is no better way to grow an audience than by simply telling someone in person to join you on Instagram. Reminders can be sent out too using emails or post cards as well!

Instagram is a very powerful tool as it creates a connection between a picture and a product to the consumer. With over a 150 million people on Instagram, it is a great resource for those who want to show off what they’ve got and grow an audience!

By Sahil Maherali, Digital Sapien

This Article originally appeared on digitalmarketingsapiens.com

The Importance Of Having An Easy And Usable Website

Having a user friendly website is an important necessity with the new page of digital marketing. User friendly websites are necessary to help turn browsers into customers. A usable website must be:

  • Easy to navigate through
  • Familiar to other websites
  • Consistent throughout the page
  • Prevent errors and dead pages
  • Must be clear to read and images crisp
  • Flexible and Effective to the need of the browser

usability

As for a business it is important to have a website that is user friendly and usable across all platforms to different types of users. Mobile users and desktop users are very different and it is important to have a website on the web that functions well for those who use their computers.

Avoiding Clutter And The Importance Of Simplicity

When creating a website it is important to avoid clutter. Visitors will not stay long on a website with an overwhelming amount of information and difficult to sort through. A website should be simple, easy to navigate through, and have a eye compelling image to capture the viewer.

Fitts’s Law

The concept of Fitts’s Law is an important concept when it comes to website designing. When UX (User Experience) designers help design a website they take eye tracking case studies to see how they can make the website more effective for users.

 baby-face-

A simple case study example is the idea of the “Baby Face Text.” In this case study it proves that if the child is facing the text it will help lead to view reading the content on the page instead of focusing on the child. Other case studies such as “F-Shaped Patterns” mentions users who focus on the left side of the screen compared to the right side. In this case, it makes it easier for UX Designers to help create an effective website for their clients.

Familiarity To Other Webpages And An Easy Sitemap

easy sitemap

Even though every person wants their webpage to appear unique, it is important to have consistent characteristics to other webpages. Many webpage designers should want their users to have a conscious guidance on how to navigate through a webpage without finding trouble. For example, 96% of webpages on the web have a navigation bar on the top of the screen to help navigate through the different pages on the webpage. This ties into having a helpful sitemap as it helps visitors cut to any page they need to get to. Having an adaptable sitemap with search engine optimization helps increase the rankings of your page.

Constantly Updating And Being SEO Friendly

Constantly updating your website is an important factor in helping your webpage stay up to date with information and help serve to your service or business’s ability. Social Media can easily link back to your website always bringing in new traffic as you update your website about raising awareness and conducting sales. Another important reason to constantly update your website is to be SEO Friendly! When Google Search Engines scan words on a webpage, they develop a list of keywords that will help your page in search rankings to increase its viability to those searching. Being SEO friendly helps you take advantage of that in which you can insert key words repeatedly, as long as it makes sense, into your blogs and updated writing. This is done to constantly stay at the top of search engines when people google keywords relating to your business.

The importance of having a usable and easy website cannot be emphasized enough as many businesses fail to convert visitors into consumers due to poor website management. Your webpage should give the customers a chance to learn more about you and the efforts you make into creating a user friendly webpage.

By Sahil Maherali, Digital Sapien

This Article originally appeared on digitalmarketingsapiens.com

Finding A Balance Between Hard Selling And Soft Selling

Often times, businesses have trouble balancing hard selling and soft selling. We all want to make sales but we don’t want to run people off accidentally! Before deciding on the best plan of action, it is important to understand the concepts of hard selling and soft selling.

Hard Selling

Hard-Selling

What is it? A hard selling is often considered as a very aggressive technique. When making a hard sell, you push the client to buy in to your business, often repeatedly. Over social media, an example of a hard sell is constantly asking fans to “like” your page or share a link.

Why is it Important? Hard selling is important because, the majority of the times,potential customers do not know what they need until they are prompted to think about it or are given a clear route to get your product or service. A clearly worded call-to-action is a great way for your business to direct customers to a service that they need. Even if they do not need the service immediately, they will remember your brand and message when needed the product or service such as house repair, credit scores, or even a new watch.

Soft Selling

Soft-Selling-300x185

What is it?Soft selling contains a lot of hints and connections. With soft selling, the business will provide solutions to their problems in a discrete way, while also portraying content is that appealing to those who follow the social media sites.

Why is it important?As much as we want to tell a client about our products or services, we must understand that they do not need it every moment of every day. Building relationships is the most important way to create loyal customers! Soft selling is also a great way to help entertain, educate, or emotionally connect with your clients as well causing those bonds to be even stronger.

Many times, businesses only use one type of selling technique. Over 67% small businesses only use the hard selling method. This can result in the loss of possible connections and future clients. Clients often times feel that a page with hard selling seems excessively aggressive and somewhat rude. While on the other hand, businesses that use only soft selling might be growing a base but there is no call-to-action to convert engagement into sales.A call-to-action is one of the most important parts of social media marketing, as it creates a connection between the content you post to the services you offer.

The best ratio of both together is the “80/20” rule. The 80/20 rule suggest that 80 percent of your content on your social media page should be soft selling and 20 percent should be hard selling. This creates a call-to-action on a regular basis, along with something which is not excessively shared on your social media page. The 80/20 rule often times is argued for different variations such as the 75/25 or 60/40 rule. This depends on your type of business as well. It is important to organize your postings and thoughts to reach out to every person who follows your social media accounts.

By Sahil Maherali, Digital Sapien

This Article originally appeared on digitalmarketingsapiens.com

How to Pick The RIGHT Digital Marketing Agency For Your Business

When picking a digital marketing firm, you have to do your research! You are investing in someone to bring business to you. That isn’t a decision to make lightly. This firm is one that you will be working closely with along with investment a lot of money in as well. When picking a company to represent it is important to look at these five main aspects:

  1. Their website
  2. Their portfolio
  3. Consulting with them
  4. Do their services fit your needs?
  5. How much are they willing to invest in you?

digital marketing

A Digital Marketing firm should have responses prepared for any questions you bring regarding these things, as they are key for potential clients. Here is the value in exploring each of these five main aspects with a digital marketing agency.

  1. Their Website: A digital marketing firm’s main responsibility is making your company look presentable to the public. A company who wants to represents others must have a clean and presentable webpage that will show a sample of everything they can offer for you. Their website should be able to tell a story of why they want you to be their client and why you should join with them. If they cannot sell themselves, they cannot sell you! Be sure to go through their website for their previous work, research their team, and also their services offered.
  1. Their Portfolio: Any business that you partner with must understand and design your vision for you. When looking through a company’s portfolio, be sure to look at their style of content and layouts. Note the items you would like for your own business and how the agency has implemented that material into their portfolio. Also, be sure to look at their past or present clients whose businesses are similar to yours and see their work. Companies will often allow you to reach out to their previous contacts and references . Take advantage of this to see how their service will be five months from now. It’s helpful to know how an agency will treat you when they are not when they are trying to win you over.
  1. Consulting With Them: Most companies will offer you a free consultation. Using that free consultation, carefully note their take on your business and their thoughts on an action plan. If possible, meet face-to-face. This helps you obtain the most out of the meeting. When consulting, be sure to take notes on what they say, what they do not say, and what they will follow up on after a contract. These three key conversation points will help show their take on your business and how open they are to building a partnership with you. It is important to remember that they will not give all their tools and answers away. Instead, note their speaking styles and how helpful they are.
  1. Do Their Services Fit Your Needs? It’s quite possible that a company you are looking into might be great and has won awards in their area but also might not specialize or focus on your needs. This means that you have to ask questions and research what your needs are when going into the meeting to see if this company can do what you need for them to do. Digital marketing is a very broad field that can range from social postings to search engine optimization, awareness campaigns to landing page design. Some wonderful companies might not have the experience in the area you are looking for or might not have the resources needed to complete the task you have in mind.
  1. How Much Are They Willing To Invest In You? This does not mean how much money will they invest in you. Instead, time is money! Look at the size of the business in relation to the clients they have and consider where you may fall in that line up. If your project is significantly smaller than what they usually do, you may not get priority treatment. Likewise, if you are a big fish in a small pond, your project may be overwhelming and could require more resources than they have available. It is important to understand what your needs are before going in so you can find the proper fit. Make sure to come to an understanding of what they will do for you to reach your end goal so you both have clear expectations of what the other is investing in your success.

Picking a digital marketing firm is a big step! Whoever you choose will help you present your business and your passion to the world. They need to be a reliable, proactive, and esteemed corporation to take charge of your digital marketing so you can focus on other aspects of your business!

By Sahil Maherali, Digital Sapien

This Article originally appeared on digitalmarketingsapiens.com

Is Using Snapchat for Surgeries Appropriate?

Over the past year a new fad has developed: doctors recording Snapchats live during surgeries! For those who are not aware of Snapchat, it’s a social media platform where the user can take a picture or record a film up to 15 seconds in length and post them on their account for 24 hours.

Only those following the user can view their work and see the surgery only for 24 hours. They do have the opportunity to take a screenshot, which can be posted on the web. In order to come up with a verdict for this, it is important to look at the legality of the situation along with reaction viewers have at home.

surgery

Is it Legal?

The first concern which many doctors have about any patient information is whether it will affect the Health Insurance Portability and Accountability Act (HIPAA). HIPPA is responsible for making sure all medical records and client transactions are kept confidential and private.  Doctors such as Dr. Salzhauer, one of the most famous doctors on Snapchat, says “We always ask permission, not all my patients sign up to be snapped.” This shows that as long as consent release forms are signed by the patient, only their surgeries will be photographed or video-taped. Along with that there is a second consent form about an identity connection between the two. Therefore, it is possible for a client to be taped, but their identity not released.

Public Reaction

Although there have been a spectrum of reviews, overall recorded surgeries have had a great response. Many viewers love to see surgeries up close who would like to one day perform surgeries as doctors.

Another great response to this are doctors learning from one another. Doctors can watch one another’s stories and Twitter feeds, if available, to chime in on hints and tips for doctors to develop and continue to learn. The greatest response doctors have seen is that they have people watching from countries such as India, Greece and Kenya. This shows how doctors from all over the world and viewers can be inspired to become surgeons of all types. Lastly, those who do not like to watch the surgeries can easily avoid them. In order to view “surgery Snapchats”, you must add the account and hold the video while watching it. These two steps show that those who are not interested in watching the surgeries would be nowhere near these surgeries on their phones. It simply takes too much effort to find and view them.

The Verdict

Based on the legality of the situation and the reaction, snapchatting surgeries is legal and a great teaching tool   for those who want to study surgeries along with those inspired to go to medical school!

There are many forms of social media and although many people who fear that this can be an invasion of privacy must remember that HIPAA has taken serious steps to ensure that only patients who have willingly given their permission are allowed to be recorded. How has that played out? Dr Salzhauer is booked for the next 20 months! This shows that viewers want more and patients are giving consent!

By Sahil Maherali, Digital Sapien

This Article originally appeared on digitalmarketingsapiens.com

How To Use Linkedin To Find Clients

LinkedIn is a powerful social media site that connects professionals from all over the world. It is important to make sure your profile on LinkedIn is professional, detailed, and filled out as much as possible.

When looking for clients it is important to use many methods. It is important that you diversify yourself as much as possible so you are able to attract many prospective clients. There are two main ways to attract people on LinkedIn for your business.

  1. Joining Groups
  2. Building a Network

Joining Groups

Joining groups is a must on LinkedIn. When you join a group your profile becomes easily accessible to all those who are interested in your company. There are many types of groups you can join on Linkedin. For example, there are groups for previous affiliations such as high school, college, service projects, and professional networks. There are also groups of similar workplace/industries such as “Digital Marketing Professionals” or “Small Business Owners”. These groups can be as large as thousands of users all over the world or even made just for your own city! Lastly there are groups that you might be targeting clients from. For example, if you are a restaurant marketing firm you can join groups of chefs or small business owners to target them.

Joining groups is not where it ends. It is important to converse in the group with professionals, which causesyour profile to be viewed more. Do not be the one recruiter who messages everyone right away as soon as as you join a new group! It is important to get acquainted with a group and filter through active profilesto see what their needs are.

Building a Network

Building a network is the most important part of LinkedIn. Whether you are looking for a job or looking for people to hire, people will stumble across your profile and there are many key attributes to your profile that you should make sure are fully covered.

Picture: Having a picture is a very important part of having a linkedIn account. People will leave profiles within five seconds if there is no picture to back up who a certain person is. A picture is a professional headshot only of you.

Professional Headline: A professional headline is the first thing someone will come across as it is right next to your picture. The headline is editable so make sure it covers everything you do and make it clean to read.

Summary: Your summary of your profile is something that can be almost  as long as you would like. A summary should be crisp and clean. The summary should be your elevator speech written out which includes your past, your current job, where you would like to be and your mission on Linkedin.

Uploaded work: Uploaded work is great for businesses and professionals as they can showcase their work here. Whether it’s pictures of your small business or your portfolio,this is a great way to show future clients evidence of your talent.

Experience: Filling out your experience is very important as it shows a clear definition of what you have done and what you can do. Your previous experience can appear as a paragraph or bullets, all depending on personal preference, and the amount you would like to write.

Skills and Endorsements: Skills and Endorsements are a great way to show value to everything you can do. Skills and Endorsements are skills you think you do well in and people who can endorse you for those. The more endorsements you have the higher it ranks on your profile. It is important to not have too many endorsements so your profile doesn’t look over crowded.

Education: It is important to include all your educational background such as your degree and what organizations you were a part of.

Having a profile completely filled out is important for key word searches on LinkedIn. Perspective employers can use key word searches such as “accountant” along with a city or company to see who comes up. It’s very important that your profile covers key words that can easily be found.

Having a LinkedIn account can make finding clients a lot easier. It is important to develop a proper account before doing so, fill it out 100%, and stay active with your account!

This Article originally appeared on digitalmarketingsapiens.com